1. Why Most Lash Inquiries Go Nowhere
Lash manufacturers in Qingdao's Pingdu cluster receive hundreds of inquiries a month, and the vast majority share the same flaw: they contain no specification. "I want to start a lash brand, please send me your catalog and best price" is an inquiry a factory can answer only with a generic price list — because the sender has not told them which of the thousands of possible lash configurations they want. The factory's choice is then to either (a) send a generic list that will not match what the buyer eventually needs, or (b) ask a battery of clarifying questions. Most factories, facing limited sales capacity and a global queue of inquiries, do the minimum — and the buyer interprets the thin response as the factory being unresponsive, when in fact the buyer's inquiry was the bottleneck.
The economics are simple: a factory's sales team triages inquiries by how quotable they are. A fully specified RFQ gets a precise quote, often within hours, because it costs the salesperson almost nothing to answer. A vague inquiry gets deprioritized behind every other inquiry that is easier to act on. The buyer who does the work upfront gets better prices, faster responses, and more respectful treatment — because they have signaled, before saying a word about price, that they know what they are doing.
2. The Anatomy of a Winning RFQ
Before the field-by-field template, understand what the factory is actually trying to determine from your inquiry. Every lash quote resolves to three questions, and your RFQ should answer all three without being asked:
(1) What exactly am I making? — the full product specification: material, style, length, curl, density, band, color, and any customization. (2) How much, and over what schedule? — the quantity now, the monthly or annual forecast, and the delivery destination and terms. (3) Who am I dealing with? — your brand, your market, and your stage, which tells the factory whether to quote stock styles, custom production, or a private-label program.
A good RFQ answers all three in a single message. A great RFQ does it in a format the factory can forward directly to production for costing. The template in the next section is built around that standard.
3. The 9 Fields Every Lash RFQ Should Include
Here is the field-by-field template. You can lift it directly, fill in your numbers, and send it — or adapt it to your brand's format. The point is completeness, not elegance.
- Product type — strip lash, volume fan, premade fan, easy fan, DIY cluster, individual flare, or magnetic. This is the top-level category that determines the production line.
- Material — PBT, faux mink, silk fiber, human hair, or a blend. Material drives both cost and the look the lash delivers.
- Length(s) — the exact length or length range in millimeters (e.g., 8–15mm), and whether it is a mixed tray or a single length per SKU.
- Curl — J, B, C, CC, D, DD, or L, and for volume products the curl of the fan.
- Density / fan size — for strips, the thickness (e.g., 0.07mm fibers, natural vs. dramatic); for volume, the fan dimension (2D through 10D and the fiber diameter).
- Band type — cotton thread, transparent/invisible band, or the "bandless" cluster format.
- Color — black, brown, or a custom color, and any special finish.
- Quantity & packaging — order quantity (boxes or pairs), target MOQ, and packaging spec (private label box, tray, or bulk).
- Market & compliance — the destination market(s) and any required certifications (FDA/MoCRA, EU CPSR/CPNP, REACH, or market-specific like SASO).
If you cannot fill all nine yet, fill the ones you can and say which are open — a partial but honest spec is still far more quotable than "send me your catalog." The factory will tell you the realistic options for the fields you have not yet decided, which is a genuinely useful part of the conversation.
4. Spec Deep-Dive: Material, Curl, Length & Density
Four of the nine fields deserve extra attention, because they are where most buyers under-specify and where the largest cost and quality differences hide.
4.1 Material — the Cost and Look Driver
PBT is the workhorse synthetic — glossy, durable, cost-effective, and the default for most machine-made and budget lines. Faux mink is a finer, softer synthetic designed to mimic mink's matte, tapered softness at a fraction of the price. Silk fiber sits above faux mink in perceived softness and premium positioning. Human hair is the genuine premium — softest, most natural, and by far the most expensive. Specifying the material is not optional because it changes the cost by a factor of two to five. For the full material decision framework, see our PBT vs faux mink vs silk guide.
4.2 Curl — C, CC, D, DD
Curl determines how "open" the lash looks on the eye, from the subtle J and B curls to the dramatic D and DD. It is heat-set during production and is one of the few spec fields where a buyer's market knowledge shows immediately — a buyer who specifies "C curl, 8–14mm, mixed tray" is quoting a real product, while one who says "natural-looking" is asking the factory to guess. The full curl taxonomy is covered in our curl types guide.
4.3 Density and Fiber Diameter
For volume lashes, density is expressed as the fan dimension — 2D through 10D — combined with the fiber diameter (0.03mm, 0.05mm, 0.07mm). A "0.07mm, 5D fan" and a "0.05mm, 8D fan" are entirely different products with different weights, looks, and costs. Specifying both numbers is what lets the factory quote precisely. See our 3D–10D volume lash guide for the full framework.
4.4 Band Type
The band is the small detail buyers forget and the one that most affects wearer comfort and application ease. Cotton thread bands are soft and beginner-friendly; transparent/invisible bands disappear on the eye and read as higher-end; bandless clusters are the DIY format. The band also affects how the lash sits with the adhesive, so it belongs in the spec, not as an afterthought.
5. How to Ask for Pricing That Is Actually Comparable
The reason to specify all nine fields is not to impress the factory — it is to get a comparable price. When you send the identical, fully specified RFQ to three suppliers, the three quotes come back for the same product, and the price differences are meaningful. When you send a vague inquiry to three suppliers, they quote three different products, and comparing the prices tells you nothing.
Three practices make pricing comparable. Ask for FOB pricing (freight-on-board the port) so shipping and destination duties are excluded and the product prices are apples-to-apples. Ask for the price at your quantity tier — the price at 500 boxes, 2,000 boxes, and 10,000 boxes, since lash pricing is heavily tiered and you want to see the curve. Ask for sample cost and lead time separately, so you can budget the sampling step without it being buried in a unit price. And once you have quotes, learn to read them — the hidden fees and negotiation levers are the subject of our factory quotation guide.
6. Sample Strategy: From First Sample to Approval
The RFQ gets you the quote; the sample gets you the product. A disciplined sampling workflow is what separates buyers who launch clean from buyers who discover problems after a production order. The flow:
- Request the sample against your written spec. The sample should be made to the same nine fields you quoted — otherwise you are approving a product you did not price.
- Pay the sample fee (usually refunded against a bulk order). Free samples are a red flag at the custom-spec level; a nominal sample fee, credited back, is normal and signals the factory is serious about the exact spec.
- Inspect against the spec, not just "does it look nice." Check length, curl, density, band, and material against the numbers — a lash can look beautiful and still be the wrong spec.
- Wear-test before approving. For any new material or curl, a real wear test (a salon or a trusted client) reveals retention and comfort issues that visual inspection cannot.
- Lock the approved sample as the reference standard. Once approved, that exact sample becomes the reference for the production order — photograph it, annotate it, and reference it in your PO.
The sample-to-approval step is where most sourcing disputes are won or lost. A factory that delivers the exact approved sample is a factory you can reorder from; a factory that drifts from it on the production run is a factory to replace. For how to evaluate a supplier before you reach the sample stage, see our 10-point vendor evaluation checklist.
7. Common RFQ Mistakes That Cost You Time and Money
A short list of the errors that most commonly waste a buyer's time — or worse, lock in a bad order.
Leading with price. Asking "what's your cheapest lash?" before specifying the product positions you as a commodity shopper and guarantees you get quoted the cheapest product, not the product you actually need. Spec first, price second.
Specifying nothing but the brand vision. "Something premium, for a luxury brand" is a mood, not a spec. A factory cannot cost a mood. Translate the vision into material, curl, and length — then the mood follows from the spec.
Comparing un-like quotes. The single most common and most damaging error: accepting the lowest of three quotes that were, in fact, for three different products. If the specs were not identical, the comparison is meaningless.
Skipping the sample. Ordering production without approving a sample is how you discover — after thousands of boxes are paid for — that the curl is wrong or the band is uncomfortable. The sample is cheap insurance against a production-order mistake.
Not stating your market. Your destination market changes the compliance requirements, the packaging, and sometimes the materials. Stating it upfront lets the factory flag requirements (EU CPSR, US MoCRA, Saudi SASO) that you might otherwise miss.
8. How Aurevia Lashes Fits In
At Aurevia Lashes, we quote the way this guide recommends you ask: against a complete specification, with FOB pricing at your quantity tier, sample cost and lead time stated separately, and market-specific compliance flagged from the first exchange. Our Qingdao facility produces classic and volume strips, premade fans, easy fans, DIY clusters, and magnetic lashes across eight product lines, for brand partners in 30+ countries — and our sales team is structured to respond fastest to the inquiries that come in fully specified. A complete RFQ is the difference between a generic price list and a precise, factory-direct quote on the exact product you are building.
If you are ready to send a real RFQ, start by telling us what you are building — product type, material, length, curl, density, band, quantity, and market. Visit our OEM/ODM private label page to see how we work with brand partners, or go straight to our request-a-quote form and submit your spec — we will respond with a precise quote and a sample plan, not a follow-up questionnaire.
Submit Your Spec & Get a Quote →
Also read: How to Read a Factory Quotation · 10-Point Vendor Evaluation · Sample Kits: What to Request · Lash Material Guide
Continue Reading: Sourcing & Vendor Communication
- How to Read a Factory Quotation: Pricing, Hidden Fees & Negotiation — What to do with the quotes once your RFQ comes back.
- Find the Best Lash Vendor: 10-Point Factory Evaluation Checklist — Vetting suppliers before you reach the sample stage.
- Sample Kits: What to Request, Evaluate & Approve from a Lash Factory — The sampling workflow that protects your production order.
- Working with Chinese Lash Factories: A Western Buyer's Guide — Communication norms and expectations across the sourcing relationship.
- Lash Material Guide: PBT vs Faux Mink vs Silk — Choosing the material field of your spec with confidence.